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Das Mondtor support
Questions, problems or ideas about Das Mondtor? Write to us. We reply within 2 business days, in English or German.
Subject line
Das Mondtor: short description
What helps us help you
- Your device and its iOS or Android version
- The version of Das Mondtor
- What you did and what happened
- A screenshot, if you have one
Frequently asked questions
Where are my saves?
On your device only. Deleting the app also deletes your saves.
Can I play in English?
Yes. Das Mondtor is fully voiced in German and English.
Where can I read about privacy in the game?
Open “Privacy & Help” on the title screen or in the pause menu.
I want a refund for a purchase.
Purchases are handled by Apple or Google, so refunds are requested there: for the App Store at reportaproblem.apple.com, for Google Play in the order history of your Google account.
Privacy
Read the privacy policy for Das Mondtor. For questions about your data, write to privacy@bmmestudios.com.