Odzak support
Questions, problems or ideas about Odzak? Write to us. We reply within 2 business days, in English or German.
Odzak: short description
What helps us help you
- Your device and its iOS or Android version
- The version of Odzak
- What you did and what happened
- A screenshot, if you have one
Frequently asked questions
How do I report a bug?
Use the bug report in the game or write to support@bmmestudios.com. In the game you decide whether to include technical details such as your device model and app version.
Does Odzak need an internet connection?
Only for online battles. The campaign, the map editor and matches on one device work offline.
How do I delete my online profile?
You can delete your guest profile and its online data in the game. If that does not work, write to privacy@bmmestudios.com.
I want a refund for a purchase.
Purchases are handled by Apple or Google, so refunds are requested there: for the App Store at reportaproblem.apple.com, for Google Play in the order history of your Google account.
Privacy
Read the privacy policy for Odzak. For questions about your data, write to privacy@bmmestudios.com.